Mangal Setu
Community Matrimony Platform
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Dedicated Member Support Cell

Contact Us & Grievance Redressal

Have questions regarding profile verification, UPI payment status, membership pass, or need help? We are here to assist you promptly.

Working Hours: Mon–Sat, 10:00 AM – 6:00 PM IST Average Response SLA: Within 24 Hours

1 Official Contact Channels

For official correspondence, billing inquiries, and Razorpay merchant support, please reach us through any of the following verified channels:

Official Support Email
Direct correspondence for billing, profile verification, inquiries & general assistance.
Send Official Email
WhatsApp Support
Instant chat assistance for registration & community addition during business hours.
Help Desk Phone
Direct telephone helpline line open Monday – Saturday, 10:00 AM – 6:00 PM IST.
Call Help Desk
Operating Address
Mangal Setu Platform, Jasdan, Gujarat, India – 360050.
Jurisdiction: Jasdan / Rajkot, Gujarat.
Administrative Cell

2 Statutory Grievance Redressal Mechanism

In accordance with the Information Technology Act 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021, our designated Grievance Officer details are published below:

Grievance Officer Contact Details
Name / Officer: Grievance Redressal Officer, Mangal Setu Matrimony
Designation: Head of Customer Trust & Safety
Official Grievance Desk: Write to Grievance Officer
Operating Headquarters: Jasdan / Gujarat, India
Resolution Timeframe: Grievance acknowledged within 24 hours, resolved within 15 days as per statutory IT rules.

3 Send Us a Direct Message

Fill out the quick form below and our team will get back to your registered email or phone: